Generator Service Contracts

Over 25 years experience in servicing and supporting all makes and models of generators nationwide.

Our tailor made PPM support contracts ensure that your equipment is maintained to a high standard to ensure optimum performance and confidence when you really need it !

Don’t be left in the dark, our 24/7 365 service and dedicated Nationwide Service team delivers a high level response and reduces the risk, cost and disruption or loss of revenue that is often caused by unplanned downtime.


Below are just a sample of some of the activities that ADE Service can offer to ensure that the generator will perform as expected in an emergency.

  • PPM Support Contracts tailor-made to suits individual customer and site needs
  • Predictive Maintenance – Oil / Fuel Coolant sampling to predict maintenance requirements whilst at the same time reducing waste. Taking regular samples means we are able to monitor all major systems and ensure we avoid any major repairs resulting in costly downtime to the business .
  • Fuel Management – Sampling, Cleaning, Installation of fixed Polishing equipment, a generator is only as reliable as the fuel it runs on ! The adoption of biodiesel in 2011 means clean fuel does not stay clean. Biodiesel attracts water (hygroscopy) and water encourages microbial growth (aka the diesel bug).
  • Obsolescence Surveys leading to system upgrades to prolong the life of the equipment. With our in-house design team we are able to design upgrades to your equipment to ensure the longevity of the machine to avoid the need for costly replacement
  • OFTEC tank & fuel system inspections to ensure your system is compliant with current legislation
  • Loadbank TestingIt is extremely important that your standby generator is run at full load for a period of at least 2 hours every year to avoid the following;
  • Wet stacking: It is the accumulation of carbon particles, unburned fuel, lube oil, condensed water and acids in the exhaust system. This accumulation is due to incomplete combustion caused by low temperatures. 
  • Carboning:It is the result of carbon particles deposited on top of the piston rings and in the injectors due to incomplete burning of fuel. 
  • Fuel dilution of lube oil: Piston rings are designed for optimum sealing under elevated combustion pressures. When these pressures are not achieved due to the application of low loads, the fuel injected into the combustion chamber get past the piston rings causing a fuel dilution situation in the lubricating oil. 
  • Water contamination of lube oil: If the lubricating oil does not attain the desirable operating temperature, condensation of water may form in the engine oil pan. 
  • Piston detonation: Piston detonation damage is caused by excessive engine idling or low load conditions that lead to localized burning of fuel above the top ring when larger loads are required of the engine.